CleaRank FAQ: Frequently Asked Questions

No. The simulator uses a virtual practice balance with real market quotes. It exists for education and practice; no real funds are ever deposited, traded, or at risk.

Stocks, crypto, and forex. Crypto trades 24/7, forex trades 24/5, and US equities follow exchange hours including holidays. Market orders placed while a market is closed queue as market-on-open orders.

The simulator and watchlists run on real market quotes, refreshed every 30 seconds and delayed up to one minute.

Arm an alert from the bell icon on any watchlist row. CleaRank keeps watching the price for you about every 30 seconds, so your alerts still fire when the app is closed, and you can cancel an alert at any time.

Yes. Every closed simulator trade mirrors into your journal automatically with P&L and R-multiple attached. Mirrored trades are read-only, and you can add post-trade review notes to them.

No. CleaRank is a software-as-a-service analytics and education platform. Simulator balances are virtual practice balances, and CleaRank does not custody funds, provide funding, or transfer money to users.

Challenge mode tracks your simulator trading against prop-firm style evaluation rules, such as profit target, max daily loss, max drawdown, and minimum trading days, using presets modeled on popular rule sets or fully custom rules. It is an educational rehearsal, not real funding.

Yes. The Trade Journal imports CSV files from broker exports and handles EU number formats, MT4/MT5 symbol suffixes, and broker timezone offsets.

It audits a trading history, from a simulator account, a journal, or an imported CSV, against prop-firm evaluation rule sets before you pay for a challenge. You get a per-rule verdict with the worst breach quantified and a clear pass or fail summary.

CleaRank AI powers features like the Daily Brief, the AI Trade Coach in the simulator, market sentiment in the News tab, and analysis summaries in tools like the Broker Analyzer. It is educational commentary grounded in your own data and market context, not financial advice.

Yes, per plan. Free includes 3 CleaRank Financial AI answers a day. Pro includes 30 requests a day across all AI features, including the AI Coach; Unlimited has no set daily limit, subject to fair use. The AI Coach is part of Pro and Unlimited.

It reads a crypto token’s on-chain history, including liquidity, holder concentration, contract flags, and activity, to surface common rug-pull risk signals. A public version is free to use in your browser at clearank.com/tools/rug-checker, and the version inside the dashboard is included on every plan, including the Free plan.

Yes. The Free plan includes every calculator and research tool, the Trading Simulator with one account, one trade journal, one portfolio with up to 10 holdings, with no card needed. It is a plan, not a trial. Pro and Unlimited add more CleaRank Financial AI answers a day (Free has 3), the AI Coach, saved scenarios, PDF and CSV exports and the Prop Firm Auditor. Separately, the calculators and scanners published on clearank.com/tools/ are free to use in your browser without an account.

The Free plan costs nothing. Pro is $172.00 a year and Unlimited $258.00 a year, billed yearly in USD, and new customers get 40% off the first year: $103.20 for Pro ($8.60 a month) and $154.80 for Unlimited ($12.90 a month). See Plans and Billing in these docs for the full feature comparison.

From Settings > Billing. Cancel within 14 days of your first payment for a full refund, and the account moves to the Free plan. Otherwise, you keep full access until the end of the period you already paid for, and then your account continues on the Free plan.

Yes. Both upgrades and downgrades are managed from Settings > Billing.

Yes. CleaRank works in mobile browsers and can be installed on your home screen as an app. On a phone, the sections move to a tab bar along the bottom of the screen: Portfolio, Trade, Tools and Search.

Yes. Choose light, dark, or system in Settings > Appearance, or switch between dark and light with the theme button in the top bar. System follows your operating system’s preference.

Yes. Your trades, journals, and settings belong to your login only, and no other user can see them. Your connection is encrypted, and your card details are handled by a PCI-DSS certified payment provider, so CleaRank never sees or stores your card number.

Yes. All 11 calculators export to PDF and CSV. Other tools vary, and several export JSON only. Journals export trade history as CSV, and Settings > Privacy & Cookies includes account data export controls.

Start deletion from Settings > Privacy & Cookies. Your account deactivates immediately with a 30-day grace period during which you can sign back in and cancel. After 30 days, deletion is permanent.