Privacy Policy
Last updated: April 29, 2026
1. Introduction
CleaRank Ltd (“we”, “us”, “our”, or “Company”) operates the website clearank.com and the SaaS dashboard at trade.clearank.com (“Service”). This Privacy Policy explains how we collect, use, disclose, and process personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the Lei Geral de Proteção de Dados (LGPD).
This Privacy Policy applies to all users of our Service, including free trial users, paid subscribers (Pro and Ultra tiers), and visitors to our marketing site. Please read this policy carefully. By accessing or using CleaRank, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
If you do not agree with our data practices, please do not use the Service.
2. Data We Collect
2.1 Information You Provide Directly
When you create an account, we collect:
2.2 Automatically Collected Information
When you access our Service, we automatically collect:
2.3 Third-Party Data
We may receive data from third-party sources, including:
3. Why We Process Your Data (Lawful Basis)
Under GDPR and similar laws, we process your data based on the following lawful bases:
| Processing Activity | Lawful Basis | Data Subjects |
| Account creation and authentication | Contract (service delivery) | All users |
| Simulator trading & journal storage | Contract (core feature) | Paid subscribers |
| Marketing emails & newsletters | Consent (opt-in) | Opted-in subscribers |
| Analytics (GA4, usage tracking) | Consent (analytics cookies) | Visitors & users |
| Fraud prevention & security monitoring | Legitimate interests | All users |
| Service improvement & testing | Legitimate interests | All users |
| Tax & legal record retention | Legal obligation | All users |
4. How We Use Your Data
4.1 Core Service Delivery
4.2 Communication
4.3 Security & Fraud Prevention
4.4 Legitimate Interests
4.5 Legal Compliance
5. Sub-Processors and Data Sharing
We do not sell your personal data. We share your data with select service providers who process it on our behalf under Data Processing Agreements (DPA) that require them to protect your data and only use it as instructed:
| Processor | Purpose | Location | Transfer Mechanism |
| Supabase | Database, authentication | US/EU | SCCs (DPA in place) |
| Vercel | Hosting, edge functions | US | SCCs |
| Resend | Transactional email | US | SCCs |
| MailerLite | Marketing email | UK/EU | DPA |
| Google Gemini | AI features (Coach, Analyst) | US/EU | SCCs |
| TwelveData | Market price & quote data | US | SCCs |
| Etherscan | Rug Checker (on-chain data) | Global | Public API |
| GoPlus | Rug Checker (on-chain data) | Global | Public API |
| PayMe / Paid.co.il | Payment processing | US / Israel | SCCs / DPA |
| Cloudflare | CDN, DDoS protection | Global | SCCs |
For all non-European Economic Area (EEA) sub-processors, we rely on Standard Contractual Clauses (SCCs) as the transfer mechanism to provide an adequate safeguard for your data.
6. Payment Data & PCI Compliance
CleaRank does not directly handle or store your full payment card details. All payment processing is delegated to third-party payment processors (PayMe (paid.co.il)) that are PCI-DSS Level 1 compliant. On our side, we retain only:
Your payment processor’s privacy policy governs the collection and processing of full payment details. Never provide your credit card number directly to CleaRank—always use our secure payment form.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law:
| Data Category | Retention Period |
| Active account & profile data | Lifetime of account + 30 days after deletion |
| Simulator trades & journal entries | Duration of subscription + 30 days after account closure |
| Support tickets & messages | 2 years from last message or support closure |
| Payment & invoice records | 7 years (legal/tax requirement) |
| Server access logs | 90 days |
| Failed login attempts / fraud alerts | 30 days |
| Email subscription & newsletter preferences | Until unsubscribed or account deleted |
| Analytics data (Google Analytics 4) | 26 months (GA4 default) |
After the retention period expires, we delete or anonymize your data, except where we are obliged to retain it by law (e.g., tax records).
8. Data Security
We implement industry-standard technical, administrative, and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
While we strive to protect your data, no method of transmission or storage is entirely secure. You are responsible for maintaining the confidentiality of your password.
9. Your Rights
Depending on your location, you have the following rights regarding your personal data:
9.1 GDPR Rights (EU/EEA Residents)
Right of Access
You have the right to obtain confirmation of whether we process your data and to receive a copy of your personal data. Email info@clearank.com with the subject line “Access Request”. We will respond within 30 days of verifying your identity.
Right of Rectification
You may request correction of inaccurate or incomplete data. Email info@clearank.com with “Rectification Request” and provide the details to be corrected. We will update your data promptly.
Right of Erasure (“Right to Be Forgotten”)
You may request deletion of your personal data, subject to certain exceptions (e.g., legal obligations, fraud prevention). Email info@clearank.com with “Erasure Request”. We will process this within 30 days, unless we have a legal basis to retain your data.
Right to Restrict Processing
You may request that we limit processing of your data while you contest its accuracy or we establish its lawfulness. Email info@clearank.com with “Restriction Request” and specify how you wish your data to be restricted.
Right to Data Portability
You may request a portable copy of your personal data in a machine-readable format (e.g., CSV, JSON). Email info@clearank.com with “Portability Request”. We will provide this within 30 days.
Right to Object
You may object to processing based on legitimate interests or direct marketing. Email info@clearank.com with “Objection Request” and specify the processing activity. We will cease processing unless we have a compelling legitimate reason to continue.
Right to Withdraw Consent
If we process your data based on consent (e.g., marketing emails), you may withdraw consent at any time. Click “Unsubscribe” in any email, or email info@clearank.com with “Withdraw Consent”. Withdrawal does not affect the lawfulness of processing before withdrawal.
Right to Lodge a Complaint
If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority (e.g., the Information Commissioner’s Office in the UK, CNIL in France, etc.). You may also contact us first at info@clearank.com.
9.2 CCPA/CPRA Rights (California Residents)
Under the California Consumer Privacy Act (CCPA) and its amendment (CPRA), you have the following rights:
To exercise any CCPA/CPRA right, email info@clearank.com with your request. We will respond within 45 days. You may authorize an agent to make a request on your behalf if you provide them with written permission.
9.3 LGPD Rights (Brazil)
Under Brazil’s Lei Geral de Proteção de Dados (LGPD), you have the right to:
To exercise any LGPD right, contact us at info@clearank.com. We will respond within 15 days.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (pixels, web beacons, local storage) to:
You control cookies via your browser settings. You may opt out of analytics cookies via Google Analytics or our cookie consent banner. However, disabling essential cookies may impact your ability to use certain features.
11. Children’s Privacy
CleaRank is intended for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we discover that we have collected data from a minor, we will delete it promptly. If you are a parent or guardian and believe your child has provided information to us, please contact info@clearank.com immediately.
12. International Data Transfers
Your data may be transferred, stored, and processed in countries outside the EEA, including the United States and Israel. These countries may not have the same data protection laws as your country of residence. When we transfer data outside the EEA, we rely on Standard Contractual Clauses (SCCs) or other legally adequate transfer mechanisms to ensure your data remains protected. By using CleaRank, you consent to such transfers.
13. Third-Party Links
Our Service may contain links to third-party websites and services that are not operated by CleaRank. This Privacy Policy does not apply to such third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
14. California Shine the Light (CA Civil Code § 1798.83)
California residents may request information about personal information we have shared with third parties for their direct marketing purposes. Send your request to info@clearank.com with the subject line “California Shine the Light Request”, and we will respond within 30 days.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. For material changes, we will provide at least 30 days’ notice via email and in-app notification before the changes become effective. Your continued use of the Service after such notice constitutes your acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy, your data, or our privacy practices, please contact us:
Postal Address: Beni Berman 2, Netanya 4249330, Israel
We will respond to all data subject requests within the timeframe specified by applicable law.